• WE'LL BRING YOUR CONTENT TO YOUR USERS

  • OUR MISSION

    Move the next wave of digital video consumption through collaborations with media companies. We work with the best content companies to build experiences that matter.

  • LEVERAGE ON EXPERIENCE

    Over the years of making large scale video deployments, we forged and iterated a set of modules that are highly adaptable and scalable.

  • PORTFOLIO

    Discovery Game Changers

    Part quiz, part media. Something to challenge the exceeding smart audience who watches Discovery Channel.

    Eurosport Champion Leagues

    Users can view live matches and VODs based on the passes they bought.  

    Fox Movie Play

    Sign up with your local cable company and watch any movies that are played on TV before. This TV catch-up service features a minimalist straight to content app.  

    Fox Sports Play

    Full-featured sports apps that includes all the news and video updates a sports fan needs. The app contains a huge array of sport types and leagues in each of those sports. 

    Dreamworks

    Watch your favourite cartoons from Dreamworks on the web, Android and iOS app.

  • Price for UserKit Annual Plans

    Customisations are set at $720 a man day. Contact us for a demo today. Monthly plans are set at 20% higher

    $1400 per month

    40000 Users Profiles $3.50 additional 100 profiles a month

    $2520 per month

    80000 Users Profiles $3.15 additional 100 Profiles a month

    $4544 per month

    160000 Users $2.84 additional 100 Profiles a month

    $7744 per month

    320000 Users $2.42 additional 100 Profiles a month

    $13184 per month

    640000 Users $2.06 additional 100 Profiles a month

    $22528 per month

    1280000 Users $1.76 additional 100 Profiles a month.

    $38400 per month

    2560000 Users $1.50 additional 100 Profiles a month.

    For bulk pricing, please contact us on the volume needed

  • ARE YOU READY TO CREATE AN EXPERIENCE?

    Drop us a mail. We are always happy to share knowledge.

    Submit
×
Terms of Service 
Last Updated: 27th August 2018

THE TERMS OF THIS MASTER SERVICES AGREEMENT (“AGREEMENT”) GOVERN YOUR USE OF THE APPLICATION SERVICES (AS DEFINED BELOW) OF MSTAGE PTE. LTD. (“MSTAGE”). IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE MSTAGE’S APPLICATION SERVICES. BY ACCEPTING THESE TERMS BELOW OR BY USING MSTAGE’S APPLICATION SERVICES IN ANY MANNER, YOU, THE ENTITY YOU REPRESENT AND ANY AFFILIATE OF SUCH ENTITY (COLLECTIVELY, “CUSTOMER”) AGREE THAT YOU HAVE READ AND AGREE TO BE BOUND BY THIS AGREEMENT TO THE EXCLUSION OF ALL OTHER TERMS. IF THE TERMS OF THIS AGREEMENT ARE CONSIDERED AN OFFER, ACCEPTANCE IS EXPRESSLY LIMITED TO SUCH TERMS. THIS AGREEMENT IS ENTERED INTO AS OF THE DATE YOU ACCEPT THESE TERMS OR USE THE APPLICATION SERVICES (“EFFECTIVE DATE”).

1. LICENSE TO USE THE SERVICES

1.1 Subject to the terms of this Agreement, mStage grants Customer a limited, non-exclusive, non-transferable right to access and use the Application Services, and allow its Authorized Users to access and use the Application Services, solely for Customer’s internal business purposes and not for resale or further distribution. Customer’s right to use the Application Services is limited by all terms and conditions herein. Customer shall be responsible for its Authorized Users in compliance with Customer’s obligations under the terms of the Agreement. Except for this license granted to Customer, mStage and its licensors retain all right, title and interest in and to the Application Services, including all related intellectual property rights. The Application Services are protected by applicable intellectual property laws, including Singapore copyright law and international treaties. “Authorized User” means any individual provided with access to the Application Services by Customer.  “Application Services” shall mean the online, web-based and mobile-based applications ordered by Customer through either: (i) Customer’s selection and acceptance of a specific pricing plan and volume tier for the Application Services, which are set forth at http://www.mstage.io/#pricing (the “Pricing Page”) via the online purchasing process at http://www.mstage.io, or (ii) a Service Order Form, in each case provided by mStage via http://www.mstage.io or other designated websites or email addresses or mobile applications, as communicated to Customer by mStage. A “Service Order Form” shall mean an ordering document, including without limitation statements of work, signed by both parties and incorporating the terms of this Agreement by reference, that specifies the Application Services purchased by Customer.  An “Affiliate” means an entity which, directly or indirectly, owns or controls, is owned or is controlled by or is under common ownership or control with a party. As used herein, “control” means the power to direct the management or affairs of an entity, and “ownership” means the beneficial ownership of fifty percent (50%) or more of the voting equity securities or other equivalent voting interests of the entity.

1.2 Pricing Plans.  mStage’s Application Services are comprised of purchase of “user profiles” with features and functionality provided in the Service Order Form. For Application Services provided on a user profile basis, a “user profile” is a JSON object comprised of an identifier or identifying string intended to indicate a unique user and a dictionary of properties (object) that is stored by the Application Services.  mStage supports certain legacy pricing plans which remain grandfathered in until the end of their current term or as otherwise terminated.  mStage reserves the right to discontinue supporting legacy pricing plans at any time with prior notice.  mStage may modify its Pricing Page at any time and add new services or pricing plans for additional fees and charges, or amend fees and charges for existing services, at any time and in its sole discretion without prior notice to you.

1.3 Paid Services - User Profile Plans. mStage offers User Profile Plans with a length of term and in the volume tiers set forth on the Pricing Page. Both volume tiers and custom volumes may only be purchased by Customer through execution of a Service Order Form.  These User Profile Plans are all billed post their respective terms and automatically renew at the end of their respective terms for an equivalent term, or as otherwise stated in the Service Order Form, unless Customer chooses not to renew such plan by writing to mStage at support@mstage.io or mStage terminates the Agreement. The number of user profiles purchased by Customer in a given volume tier of User Profile Plan is the maximum number of user profiles that Customer may have at the end of each month of a given term.  In the event Customer’s count of user profiles at the end of any month during a given term exceeds the volume tier selected by Customer, mStage may charge additional fees (“Overage Fees”) in the next month.  Customer may upgrade and purchase a higher volume tier of a User Profile Plan at any time through the Application Services by paying the price of the higher volume tier and initiating a new Service Order Form. Upon such upgrade, Customer will be allocated the number of user profiles for such higher volume tier through the applicable term of the new Service Order Form.

1.4 Fees paid hereunder, including Overage Fees, are non-refundable and shall be billed in U.S. Dollars. Except as otherwise set forth in a Service Order Form, fees due hereunder will be billed to Customer’s choice of payment until Customer or mStage cancels or terminates the Application Services as set forth herein. Customer agrees to pay all costs of collection, including attorney’s fees and costs, on any outstanding balance. In certain instances, the payment may incur a foreign transaction fee or related charges, which Customer shall be responsible to pay.

1.5 Fees do not include any local, state, federal or foreign taxes, levies, duties or similar governmental assessments of any nature, including value-added, good and services, use or withholding taxes (collectively, “Taxes”). Customer is responsible for payment of all Taxes associated with its purchases hereunder (excluding taxes based on mStage’s net income or property), and any related penalties and interest. Customer will make all required payments to mStage free and clear of, and without reduction for, any withholding taxes. Customer will, upon mStage’s request, provide mStage with official receipts issued by appropriate taxing authorities, or such other evidence as mStage may reasonably request, to establish that such Taxes have been paid.


2. ACCESS TO THE SERVICES

2.1 mStage does not provide the equipment required to access the Application Services. Customer is responsible for all fees charged by third parties related to Customer’s access and use of the Application Services (e.g., charges by Internet service providers).  In the event Customer utilizes SMS notifications as part of its utilization of the Application Services, mStage reserves the right to pass through its costs of such service to Customer, and Customer agrees to be pay such fees.

2.2 mStage also reserves the right to restrict, suspend, or terminate access to the Application Services at any time, if in mStage’s sole determination, Customer is using the Application Services in a manner that violates applicable laws or the terms of this Agreement, fails to make payment to mStage or creates an Excess Burden on mStage’s systems.  “Excess Burden” means when the Application Services are being used to engage in denial of service attacks, spamming, or any illegal activity, and/or use of Application Services is causing immediate, material and ongoing harm to mStage or mStage’s other customers.

2.3 mStage does not provide maintenance for or guarantee the continued function of, and mStage reserves the right to change, discontinue, delete and/or deprecate, at any time and at mStage’s sole discretion, any product feature, support service and any custom report template that may be made available to or accessible by Customer, including through the Application Services.  Custom reports could include, but are not limited to, custom JQL queries, or other reports customized for Customer’s use.

2.4 From time to time, mStage may make Beta Services (as defined below) available to Customer at no charge.  Customer may choose to utilize such Beta Services in Customer’s sole discretion.  Beta Services are intended for evaluation purposes and not for production use, are not fully supported and may be subject to additional terms that may be presented to Customer.  Beta Services are provided on an “as-is” and “as available” basis without any warranty, support, maintenance, storage, service-level agreement or indemnity obligation of any kind and so, are not considered “Application Services” hereunder, even if displayed in the user interface; however, all restrictions herein, mStage’s reservation of rights and Customer’s obligations concerning the Application Services shall apply equally to mStage’s use of Beta Services.  mStage may discontinue Beta Services at any time in its sole discretion and may never make them generally available.  mStage will have no liability for any harm or damage arising out of or in connection with a Beta Service.  “Beta Services” means a product, service or functionality provided by mStage that may be made available to Customer to try at Customer’s option at no additional charge which is clearly designated as beta, pilot, limited release, non-production, early access, evaluation or by a similar description.  Beta Services may be considered Confidential Information of mStage, if so denoted or communicated by mStage to Customer.  Customer will not disclose (including, but not limited to, in a press release or public statement) any information about, involving or regarding Beta Services (including the existence of), except as agreed by mStage in writing.


3. RESTRICTIONS

Customer shall use the Application Services only in compliance with all applicable laws, including any applicable privacy laws, and the terms of this Agreement. Customer shall not and shall not permit or authorize any third party to: (i) copy, rent, sell, lease, sublicense, distribute, assign, or otherwise transfer or encumber rights to the Application Services, or use the Application Services for the benefit of any third party, or make the Application Services available to anyone other than its Authorized Users; (ii) use the Application Services to send spam or otherwise duplicative or unsolicited messages in violation of applicable laws, or to process, send or store Sensitive Information, infringing or unlawful material, viruses, worms, time bombs, Trojan horses or other harmful or malicious code, files, scripts, agents or programs; (iii) circumvent or disable any digital rights management, usage rules, or other security features of the Application Services, or otherwise attempt to gain unauthorized access to, or disrupt the integrity or performance of, the Application Services or the data contained therein; (iv) modify, copy, translate, enhance, decompile, disassemble, reverse engineer or create derivative works based on the Application Services, or any portion thereof; (v) access or use the Application Services for the purpose of building a competitive product or service or copying its features or user interface; (vi) remove, alter, or obscure any copyright, trademark or other proprietary notices appearing in or on the Application Services; or (vi) use the Application Services in a manner that overburdens, or that threatens the integrity, performance, or availability of, the Application Services.


4. PRIVACY POLICY
4.1 To the extent Customer Content that includes Personal Information is sent by Customer through the Application Services and Customer’s use of the Application Services involves transferring Personal Information outside the European Economic Area or Switzerland to any country not deemed by the European Commission as providing an adequate level of protection for  personal data, the terms of the Data Processing Addendum available at Annex 1 shall apply to such Personal Information and be incorporated into the Agreement. Customer Content shall be hosted and persistently stored by mStage or its third-party service providers in Singapore and the United States. In providing the Application Services, mStage may engage sub-processors to process Customer Content, including, without limitation, any associated Personal Information pursuant to this Agreement within the European Economic Area, Singapore the United States and in other countries and territories. Under no circumstances will mStage be deemed a data controller with respect to Customer Content under the Data Protection Act (European Directive 95/46/EC) or any relevant or replacement law or regulation of any Member State as defined therein. “Personal Information” means any Customer Content processed by mStage pursuant to the Agreement, relating to an identified or identifiable natural person; where an “identifiable natural person” means an individual who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to the individual’s physical, physiological, mental, economic, cultural or social identity.

4.2 The Application Services are designed to allow Customer to learn how a user of Customer’s mobile applications, mobile websites, web connected devices or web properties with which Customer has integrated the Application Services  (“End Users”) use Customer’s mobile applications, mobile websites, web connected devices or web properties by giving Customer the ability to collect data, media and other information provided by or on behalf of Customer to the Application Services, excluding Sensitive Information (collectively, “Customer Content”). mStage does this in part using a first party cookie placed on End User’s device from Customer’s server. Some information is automatically collected from or about End Users when Customer uses the Application Services. If Customer integrates an official mStage iOS, Android, BlackBerry, ActionScript, Java, Ruby, Python, PHP C++ or JavaScript library in Customer’s mobile applications, mobile websites or web properties it may by default collect Customer Content including but not limited to: the time of an event, the elements an End User has interacted with, metadata and other details about these elements including duration of interaction, how an End User came to Customer’s site, what search engine and search keywords End Users may have used to get to Customer’s site, information about the device an End User is on such as their operating system and browser, as well as the city/country location of End Users, tokens and IDs for push notifications. In addition, Customer can choose what other Customer Content Customer wants to collect such as age, IP addresses, usernames, real names, email addresses and other custom properties. If Customer uses the mStage Notifications service, the emails Customer send to End Users through the Application Services may contain web beacons. mStage uses web beacons on Customer’s behalf to track when a user opens and acts upon Customer’s emails.

4.3 Customer agrees to comply with all applicable privacy and data protection regulations. Further, Customer agrees to not use the Application Services to send mStage Sensitive Information. “Sensitive Information” shall means information the unauthorized disclosure of which could cause material, severe, or catastrophic harm or impact to mStage, any data subjects or third parties, including but not limited to passwords, authentication/authorization credentials, business secrets deemed highly confidential (e.g., highly-confidential business strategies and communications, sensitive attorney-client privileged and confidential communications), and information under regulatory or contractual handling requirements (e.g., Payment Card Industry Data Security Standards) including without limitation: credit card information, credit card numbers and magnetic stripe information, social security numbers, driver’s license numbers, passport numbers, government issued identification numbers, financial account information, genetic, bio-metric, or health data, personally identifiable information collected from children under the age of 13 or from online services directed toward children, and real time geo-location data which can identify an individual.

4.4 mStage collects, stores, uses and accesses Customer Content to maintain, improve and support the Application Services. mStage may also use Customer Content in an encrypted and aggregated form (“Aggregated Data”) for mStage’s own business purposes, including use, duplication, modification and creation of derivative works regarding usage and performance of Aggregated Data which does not directly or indirectly identify Customer or End Users.  mStage shall own all right, title and interest to the Aggregated Data and any derivative works thereof. mStage only shares Customer Content with others under special circumstances as follows:

a. With third parties who work on mStage’s behalf to provide the Application Services;

b. To the extent needed to comply with laws or to respond to lawful requests and legal process (provided that mStage will endeavor to notify Customer if mStage has received a lawful request for Customer’s information);

c. To protect the rights and property of mStage, its agents, customers, and others including to enforce mStage’s agreements, policies, and terms of service;

d. In an emergency, including to protect the personal safety of any person;

e. In connection with a sale or transfer of all or a part of mStage’s business or assets (business deals may include, for example, any merger, financing, acquisition, divestiture, or bankruptcy transaction or proceeding); or

f. As directed by Customer, including through its use of the Application Services.

4.5 mStage provides Customer with access to Customer Content and the ability to delete Customer Content upon request.  Upon cessation of mStage’s relationship with Customer, mStage may delete Customer Content no longer in active use.  mStage agrees to maintain commercially reasonable technical and organizational measures designed to safeguard Customer Content from unauthorized access, use or disclosure. These will include measures designed to: (i) store Customer Content on servers located in a physically secured location and (ii) use firewalls, access controls and similar security technology designed to protect Customer Content from unauthorized disclosure.  mStage takes no responsibility and assumes no liability for any Customer Content other than its express security obligations in this section.

4.6 End Users can opt-out of mStage’s automatic retention of data collected through their web browsers while on Customer’s mobile and web properties or websites that have the Application Services integrated by emailing to support@mstage.io. To track opt-outs, mStage uses a persistent opt-out cookie placed on devices of End Users. mStage opt-out cookies will not stop Customer from sending other data about that End User from Customer’s servers to mStage, nor will it prevent any other data collection methods.

4.7 Customer agrees to provide appropriate notices to its End Users about, and if required by applicable laws obtain appropriate consent from such End Users for, Customer’s information collection and use practices relating to Customer’s use of the Application Services and Customer’s use of cookies for tracking purposes. Appropriate notices may include notice in the form of a privacy policy posted on Customer’s site, in Customer’s mobile application, and/or, if Customer uses mStage Notifications (as discussed in further detail below), in the emails Customer sends through the Application Services. Customer also agrees to include a notice about the mStage opt-out for Customer’s site and the mStage opt-out link in Customer’s privacy policy or in a notice on Customer’s website(s). Customer will also inform its End Users that if they get a new computer, install a new browser, erase or otherwise alter their browser’s cookie file (including upgrading certain browsers) they may also clear the mStage opt-out cookie.

4.8 mStage may also collect registration and other information about Customer through mStage’s website. mStage’s collection and use of information collected about Customer on mStage’s website is governed by the mStage Privacy Policy, available at http://www.mstage.io/?open=privacy-policy. The mStage Privacy Policy does not cover information mStage collects on Customer’s behalf from Customer’s mobile and web properties. It is Customer’s obligation to provide Customer’s own privacy policy or notice to Customer’s users.


5. RESTRICTED AREAS OF THE SERVICES
Certain parts of the Application Services, including account management features, may be password-restricted to registered users or other authorized persons (“Password-Protected Areas”). If Customer is authorized to gain access to any Password-Protected Areas, Customer agrees that Customer is entirely responsible for maintaining the confidentiality of Customer’s password, and agrees to notify mStage if the password is lost, stolen, disclosed to an unauthorized third party, or otherwise may have been compromised. Customer agrees that Customer is entirely responsible for any and all activities that occur under Customer’s account, whether or not Customer undertakes such activities. Customer agrees to immediately notify mStage of any unauthorized use of Customer’s account or any other breach of security in relation to Customer’s password or the Application Services that is known to Customer.


6. LINKS AND THIRD PARTY CONTENT
6.1 The Application Services may display, or contain links to, third party products, services, and websites. Any opinions, advice, statements, services, offers, or other information that constitutes part of the content expressed, authored, or made available by other users or other third parties on the Application Services, or which is accessible through or may be located using the Application Services (collectively, “Third Party Content”) are those of the respective authors or producers and not of mStage or its shareholders, directors, officers, employees, agents, or representatives.

6.2 mStage does not control Third Party Content and does not guarantee the accuracy, integrity or quality of such Third Party Content. mStage is not responsible for the performance of, does not endorse, and is not responsible or liable for, any Third Party Content or any information or materials advertised in any Third Party Content. By using the Application Services, Customer may be exposed to content that is offensive, indecent, or objectionable. mStage is not responsible or liable, directly or indirectly, for any damage or loss caused to Customer by Customer’s use of or reliance on any goods, services, or information available on or through any third party service or Third Party Content. It is Customer’s responsibility to evaluate the information, opinion, advice, or other content available on and through the Application Services.

6.3 Customer will not use the Application Services to: (i) upload, post, email, or otherwise transmit any content that contains unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful, or racially, ethnically or otherwise objectionable; (ii) harm mStage or third parties in any way; (iii) impersonate any person or entity, or otherwise misrepresent Customer’s affiliation with a person or entity; (iv) upload, post, email, or otherwise transmit any content that Customer does not have a right to transmit under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements); (v) upload, post, email or otherwise transmit any content that infringes any patent, trademark, trade secret, copyright, or other right of any party; (vi) upload, post, email, or otherwise transmit any unsolicited or unauthorized advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other forms of solicitation; (vii) upload, post, email, or otherwise transmit any material that contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment; (viii) interfere with or disrupt the Application Services or servers or networks connected to the Application Services, or disobey any requirements, procedures, policies or regulations of networks connected to the Application Services; (ix) intentionally or unintentionally violate any applicable local, state, national or international law or regulation; (x) “stalk” or otherwise harass another; or (xi) collect or store personal data about other users.


7. USE POLICIES
Customer is solely responsible for any content and other material that Customer submits, publishes, transmits, or displays on, through, or with the Application Services.
Customer agrees to comply with all Singapore and local laws and regulations as they relate to access to and use of the Application Services. Customer shall not access or use the Application Services if Customer is located in any jurisdiction in which the provision of the Application Services is prohibited under Singapore or other applicable laws or regulations (a “Prohibited Jurisdiction”) and Customer shall not provide access to the Application Services to any government, entity or individual located in any Prohibited Jurisdiction. Customer represents, warrants and covenants that (a) Customer is not named on any Singapore government list of persons or entities prohibited from receiving Singapore exports, or transacting with any Singapore person; (b) Customer is not a national of, or a company registered in, any Prohibited Jurisdiction; (c) Customer shall not permit its Authorized Users or any agents to access or use the Application Services in violation of any Singapore or other applicable export embargoes, prohibitions or restrictions; and (d) Customer shall comply with all applicable laws regarding the transmission of technical data exported from Singapore and the country in which Customer, its Authorized Users and its agents are located.


8. EMAIL AND MESSAGES RELATED RULES
Customer agrees to the following while using mStage’s Notifications service which enables Customer to send targeted emails, notifications or messages:

a. Customer will not use purchased, scraped, or illegally obtained email lists;

b. Customer will not use rented email lists (even if they “opted in”);

c. Customer will not use third party email lists whatsoever;

d. Customer will not send Spam or Unsolicited Bulk Email, as defined by Spamhaus at http://www.spamhaus.org/definition.html.

e. Customer will abide by the Spam Control Act (Cap. 311A) of 2008, as amended, and all applicable, state, federal, or international anti-spam laws, rules and regulations, including email laws relating to consent, opt-out methods and processing, notices, and emails sent to email addresses with wireless domains; and agrees that Customer, and not mStage, is responsible for determining whether the mStage Notifications service will be suitable for Customer’s compliance obligations. Customer will not send emails or messages promoting illegal activity or offering to sell illegal substances.

f. Customer will abide by Apple’s and/or Android’s terms of service requirements and restrictions regarding push notifications.


9. TRADEMARKS AND PUBLICITY
“mStage,” the mStage logo, and any other product or service name or slogan displayed on the Application Services are trademarks of mStage. Pte. Ltd. or its affiliates, and its suppliers or licensors, and may not be copied, imitated or used, in whole or in part, without the prior written permission of mStage or the applicable trademark holder. Customer shall not use any metatags or any other “hidden text” utilizing “mStage” or any other name, trademark or product or service name of mStage without prior written permission. In addition, the look and feel of the Application Services, including all page headers, custom graphics, button icons and scripts, is the service mark, trademark and/or trade dress of mStage and may not be copied, imitated or used, in whole or in part, without prior written permission. All other trademarks, registered trademarks, product names and company names or logos mentioned in the Application Services are the property of their respective owners. Reference to any products, services, processes or other information, by trade name, trademark, manufacturer, supplier, or otherwise does not constitute or imply endorsement, sponsorship, or recommendation thereof by mStage.
Customer agrees to allow mStage, and hereby does provide mStage with the necessary rights and licenses, to use Customer’s name and logo on the mStage website, blog and/or in marketing materials, including case studies and as press references, to identify Customer as a customer of mStage.  Customer agrees to act as a customer reference for the Application Services and Customer agrees to respond reasonably to all such reference contacts.


10. CONFIDENTIAL INFORMATION; FEEDBACK
10.1 “Confidential Information” shall mean all written or oral information, disclosed by either party to the other, related to the operations of either party or a third party that has been identified as confidential or that by the nature of the circumstances surrounding disclosure ought reasonably to be treated as confidential. The parties acknowledge that during the performance of this Agreement, each party will have access to certain of the other party’s Confidential Information or Confidential Information of third parties that the disclosing party is required to maintain as confidential. Both parties agree that all items of Confidential Information are proprietary to the disclosing party or such third party, as applicable, and will remain the sole property of the disclosing party or such third party.

10.2 Each party agrees as follows: (a) to use Confidential Information disclosed by the other party only for the purposes described herein; (b) that such party will not reproduce Confidential Information disclosed by the other party, and will hold in confidence and protect such Confidential Information from dissemination to, and use by, any third party; (c) that neither party will create any derivative work from Confidential Information disclosed to such party by the other party; (d) to restrict access to the Confidential Information disclosed by the other party to such of its personnel, agents, and/or consultants, if any, who have a need to have access and who have been advised of and have agreed in writing to treat such information in accordance with the terms of this Agreement; and (e) to the extent practicable, return or destroy all Confidential Information disclosed by the other party that is in its possession upon termination or expiration of this Agreement, upon request of the other party.

10.3 Notwithstanding the foregoing, the provisions of Sections 10.1 and 10.2 will not apply to Confidential Information that (a) is publicly available or in the public domain at the time disclosed; (b) is or becomes publicly available or enters the public domain through no fault of the recipient; (c) is rightfully communicated to the recipient by persons not bound by confidentiality obligations with respect thereto; (d) is already in the recipient’s possession free of any confidentiality obligations with respect thereto at the time of disclosure; (e) is independently developed by the recipient; or (f) is approved for release or disclosure by the disclosing party without restriction. Notwithstanding the foregoing, each party may disclose Confidential Information to the limited extent required (x) in order to comply with the order of a court or other governmental body, or as otherwise necessary to comply with applicable law, provided that, to the extent permitted by law, the party making the disclosure pursuant to the order shall first have given written notice to the other party and made a reasonable effort to obtain a protective order; or (y) to establish a party’s rights under this Agreement, including to make such court filings as it may be required to do.

10.4 If Customer or its Authorized Users provide mStage any suggestions, recommendations, or other feedback relating to mStage’s current or future products or services (“Feedback”), mStage shall have the right to use the Feedback in any manner, including but not limited to future enhancements and modifications to the Application Services. Customer hereby grants to mStage and its assigns a perpetual, worldwide, fully transferable, sublicensable, fully paid-up, irrevocable, royalty free license to use, reproduce, modify, create derivative works from, distribute, and display the Feedback in any manner any for any purpose, in any media, software, or technology of any kind now existing or developed in the future, without any obligation to provide attribution or compensation to Customer or any third party.  In addition, mStage shall be free to reuse all general knowledge, experience, know-how, works and technologies (including ideas, concepts, processes and techniques) related to or acquired during provision of the Application Services.


11. WARRANTIES; DISCLAIMER OF WARRANTIES
11.1 mStage warrants to Customer that the Application Services will perform materially in accordance with the documentation that accompany or is available for the Application Services by mStage.  mStage’s sole liability and Customer’s exclusive right and remedy for a breach of the foregoing warranty is for mStage to correct or re-perform the nonconforming Application Services.

11.2 Customer warrants that Customer owns or has obtained all necessary rights, title and interest, and obtained all necessary consents, to transfer the Customer Data to mStage and its data center provider(s) for the purpose of processing such Customer Data in accordance with this Agreement.

11.3 EXCEPT AS SPECIFICALLY PROVIDED HEREIN, USE OF SERVICES PROVIDED BY MSTAGE INCLUDING BUT NOT LIMITED TO THE APPLICATION SERVICES, ANY PROFESSIONAL SERVICES AND CUSTOMER SUPPORT SERVICES IS AT CUSTOMER’S SOLE RISK. SUCH SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. MSTAGE AND ITS SUPPLIERS AND LICENSORS EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED INDEMNITIES AND WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. MSTAGE DOES NOT GUARANTEE THE ACCURACY, COMPLETENESS, OR USEFULNESS OF ITS SERVICES, AND CUSTOMER RELIES ON SUCH SERVICES AT CUSTOMER’S OWN RISK.  NEITHER DOES MSTAGE GUARANTEE THE ACCURACY, USABILITY, COMPLETENESS, OR USEFULNESS OF ANY CUSTOM REPORT, AND CUSTOMER USES CUSTOM REPORTING FEATURES AT CUSTOMER’S OWN RISK. ANY MATERIAL THAT CUSTOMER ACCESSES OR OBTAINS THROUGH MSTAGE’S SERVICES, INCLUDING CUSTOMER CONTENT, IS DONE AT CUSTOMER’S OWN DISCRETION AND RISK AND CUSTOMER WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO CUSTOMER’S COMPUTER OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY MATERIAL THROUGH MSTAGE’S SERVICES. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY CUSTOMER FROM MSTAGE OR THROUGH OR FROM THE APPLICATION SERVICES WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THIS AGREEMENT.


12. LIMITATION OF LIABILITY
MSTAGE AND ITS SUPPLIERS AND LICENSORS WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES (EVEN IF MSTAGE HAS BEEN ADVISED OF THE POSSIBILITY OF THESE DAMAGES), RESULTING FROM CUSTOMER’S USE OF THE APPLICATION SERVICES OR MSTAGE’S PROVISION OF ANY OTHER SERVICES. UNDER NO CIRCUMSTANCES WILL THE TOTAL LIABILITY OF MSTAGE AND ITS SUPPLIERS AND LICENSORS OF ALL KINDS ARISING OUT OF OR RELATED TO CUSTOMER’S USE OF THE APPLICATION SERVICES (INCLUDING BUT NOT LIMITED TO WARRANTY CLAIMS) OR MSTAGE’S PROVISION OF ANY OTHER SERVICES, REGARDLESS OF THE FORUM AND REGARDLESS OF WHETHER ANY ACTION OR CLAIM IS BASED ON CONTRACT, TORT, NEGLIGENCE OR OTHERWISE, EXCEED THE AMOUNTS, IF ANY, THAT CUSTOMER HAS PAID TO MSTAGE FOR CUSTOMER’S USE OF THE APPLICATION SERVICES FOR THE TWELVE (12) MONTH PERIOD PRIOR TO THE CLAIM.


13. INDEMNITY
Customer will defend, indemnify and hold harmless mStage, its suppliers and licensors, and its respective subsidiaries, affiliates, officers, agents, employees, representatives, and assigns, from any costs, damages, expenses, and liability caused by Customer’s use of the Application Services, Customer’s violation of this Agreement, Customer Content, or Customer’s violation of any rights of a third party through use of the Application Services.


14. MISCELLANEOUS
14.1 Enforcement of any dispute relating to this Agreement will be governed by the laws of the Republic of Singapore, excluding its conflict and choice of law principles. For parties residing in Singapore, the exclusive jurisdiction and venue for any claims arising out of or related to this Agreement or Customer’s use of the Application Services is in the Republic of Singapore, and Customer irrevocably agrees to submit to the jurisdiction of such courts.

14.2 mStage’s failure to enforce any right or provision in this Agreement will not constitute a waiver of such right or provision unless acknowledged and agreed to by mStage in writing. In the event that a court of competent jurisdiction finds any provision of this Agreement to be illegal, invalid, or unenforceable, the remaining provisions will remain in full force and effect.

14.3 The terms and conditions which by their nature are intended to survive termination of this Agreement shall survive, including Restrictions, Disclaimer of Warranties, Feedback, Indemnity, and Limitation of Liability.  This Agreement contains the entire understanding of the parties on the subject matter hereof.


15. CONTACTING US
All notices to be provided by mStage to Customer under this Agreement may be delivered in writing (a) by nationally recognized overnight delivery service (“Courier”) or mail to the contact mailing address provided by Customer on any Service Order Form; or (b) by electronic mail to the electronic mail address provided for Customer’s account owner.  If you need to give notice to mStage, you must do so in emailing to legal@mstage.io, Attn: Legal Department.  All notices shall be deemed to have been given immediately upon delivery if by electronic mail; or, if otherwise delivered, then upon the earlier of receipt or two (2) business days after being deposited in the mail or with a Courier as permitted above.  If you have any questions or concerns about the Application Services or this Agreement, you may contact us by email at legal@mstage.io.


Annex 1

DATA PROCESSING ADDENDUM
This GDPR Data Processing Addendum (“DPA”) forms part of the Master Services Agreement or Terms of Use available at http://www.mstage.io/?open=terms-and-conditions or such other location as the Terms of Use may be posted from time to time (as applicable, the “Agreement”), entered into by and between the Customer and mStage Pte. Ltd. (“mStage”), pursuant to which Customer has accessed mStage’s Application Services as defined in the applicable Agreement. The purpose of this DPA is to reflect the parties’ agreement with regard to the processing of personal data in accordance with the requirements of Data Protection Legislation as defined below.
If the Customer entity entering into this DPA has executed an order form or statement of work with mStage pursuant to the Agreement (an “Ordering Document”), but is not itself a party to the Agreement, this DPA is an addendum to that Ordering Document and applicable renewal Ordering Documents. If the Customer entity entering into this DPA is neither a party to an Ordering Document nor the Agreement, this DPA is not valid and is not legally binding. Such entity should request that the Customer entity that is a party to the Agreement executes this DPA.
This DPA shall not replace or supersede any agreement or addendum relating to processing of personal data negotiated by Customer and referenced in the Agreement, and any such individually negotiated agreement or addendum shall apply instead of this DPA.
In the course of providing the Application Services to Customer pursuant to the Agreement, mStage may process personal data on behalf of Customer. mStage agrees to comply with the following provisions with respect to any personal data submitted by or for Customer to the Application Services or collected and processed by or for Customer through the Application Services. Any capitalized but undefined terms herein shall have the meaning set forth in the Agreement.
Data Processing Terms
In this DPA, “Data Protection Legislation” means European Directives 95/46/EC and 2002/58/EC (as amended by Directive 2009/136/EC) and any legislation and/or regulation implementing or made pursuant to them, or which amends, replaces, re-enacts or consolidates any of them (including the General Data Protection Regulation (Regulation (EU) 2016/279)), and all other applicable laws relating to processing of personal data and privacy that may exist in any relevant jurisdiction.
“data controller”, “data processor”, “data subject”, “personal data”, “processing”, and “appropriate technical and organisational measures” shall be interpreted in accordance with applicable Data Protection Legislation;
The parties agree that Customer is the data controller and that mStage is its data processor in relation to personal data that is processed in the course of providing the Application Services. Customer shall comply at all times with Data Protection Legislation in respect of all personal data it provided to mStage pursuant to the Agreement.
The subject-matter of the data processing covered by this DPA is the Application Services ordered by Customer either through mStage’s website or through an Ordering Document and provided by mStage to Customer via www.mstage.io, or as additionally described in the Agreement or the DPA. The processing will be carried out until the term of Customer’s ordering of the Application Services ceases. Further details of the data processing are set out in Annex 2 hereto.
In respect of personal data processed in the course of providing the Application Services, mStage:
shall process the personal data only in accordance with the documented instructions from Customer (as set out in this DPA or the Agreement or as otherwise notified by Customer to mStage (from time to time) If mStage is required to process the personal data for any other purpose provided by applicable law to which it is subject, mStage will inform Customer of such requirement prior to the processing unless that law prohibits this on important grounds of public interest;
shall notify Customer without undue delay if, in mStage’s opinion, an instruction for the processing of personal data given by Customer infringes applicable Data Protection Legislation;
shall implement and maintain appropriate technical and organisational measures designed to protect the personal data against unauthorised or unlawful processing and against accidental loss, destruction, damage, theft, alteration or disclosure. These measures shall be appropriate to the harm which might result from any unauthorised or unlawful processing, accidental loss, destruction, damage or theft of the personal data and having regard to the nature of the personal data which is to be protected;
may hire other companies to provide limited services on its behalf, provided that mStage complies with the provisions of this Clause. Any such subcontractors will be permitted to process personal data only to deliver the services mStage has retained them to provide, and they shall be prohibited from using personal data for any other purpose. mStage remains responsible for its subcontractors’ compliance with the obligations of this DPA. Any subcontractors to whom mStage transfers personal data will have entered into written agreements with mStage requiring that the subcontractor abide by terms substantially similar to this DPA. If Customer requires prior notification of any updates to the list of subprocessors, Customer can request such notification in writing by emailing legal@mstage.io. mStage will update the list within thirty (30) days of any such notification if Customer does not legitimately object within that timeframe. Legitimate objections must contain reasonable and documented grounds relating to a subcontractor’s non-compliance with applicable Data Protection Legislation. If, in mStage’s reasonable opinion, such objections are legitimate, the Customer may, by providing written notice to mStage, terminate the Agreement.
shall ensure that all mStage personnel required to access the personal data are informed of the confidential nature of the personal data and comply with the obligations sets out in this Clause;
at the Customer’s request and cost (and insofar as is possible), shall assist the Customer by implementing appropriate and reasonable technical and organisational measures to assist with the Customer’s obligation to respond to requests from data subjects under Data Protection Legislation (including requests for information relating to the processing, and requests relating to access, rectification, erasure or portability of the personal data) provided that mStage reserves the right to reimbursement from Customer for the reasonable cost of anytime, expenditures or fees incurred in connection with such assistance;
when the General Data Protection Regulation (Regulation (EU) 2016/279) comes into effect, shall take reasonable steps at the Customer’s request and cost to assist Customer in meeting Customer’s obligations under Article 32 to 36 of that regulation taking into account the nature of the processing under this DPA, provided that mStage reserves the right to reimbursement from Customer for the reasonable cost of any time, expenditures or fees incurred in connection with such assistance;
at the end of the applicable term of the Application Services, upon Customer’s request, shall securely destroy or return such personal data to Customer;
may transfer personal data from the EEA to the US for the purposes of this DPA pursuant to the EU-US Privacy Shield provided that mStage maintains its certification under the EU-US Privacy Shield;
shall allow Customer and its respective auditors or authorized agents to conduct audits or inspections during the term of the Agreement, which shall include providing reasonable access to the premises, resources and personnel used by mStage in connection with the provision of the Application Services, and provide all reasonable assistance in order to assist Customer in exercising its audit rights under this Clause. The purposes of an audit pursuant to this Clause include to verify that mStage is processing personal data in accordance with its obligations under the DPA and applicable Data Protection Legislation. Notwithstanding the foregoing, such audit shall consist solely of: (i) the provision by mStage of written information (including, without limitation, questionnaires and information about security policies) that may include information relating to subcontractors; and (ii) interviews with mStage’s IT personnel.  Such audit may be carried out by Customer or an inspection body composed of independent members and in possession of the required professional qualifications bound by a duty of confidentiality. For the avoidance of doubt no access to any part of mStage’s IT system, data hosting sites or centers, or infrastructure will be permitted;
If mStage becomes aware of any accidental, unauthorised or unlawful destruction, loss, alteration, or disclosure of, or access to the personal data that is processed by mStage in the course of providing the Application Services (an “Incident”) under the Agreement it shall without undue delay notify Customer and provide Customer (as soon as possible) with a description of the Incident as well as periodic updates to information about the Incident, including its impact on Customer Content. mStage shall additionally take action to investigate the Incident and reasonably prevent or mitigate the effects of the Incident;
mStage shall provide information requested by Customer to demonstrate compliance with the obligations set out in this DPA.


Annex 2
Details of the Data Processing
mStage shall process information to provide the Application Services pursuant to the Agreement. mStage shall process information sent by Customer’s end users identified through Customer’s implementation of the Application Services.  As an example, in a standard programmatic implementation, to utilize the Application Services, Customer may allow the following information to be sent by default as “default properties:”
Types of Personal Data
City
Region
Country
Time zone
Browser
Browser Version
Device
Current URL
Initial Referrer
Initial Referring Domain
Operating System
mStage Library
Referrer
Referring Domain
Screen Height
Screen Width
Search Engine
Search Keyword
UTM Parameters (ie. any UTM tags associated with the link a customer clicked to arrive at the domain)
Last Seen (the last time a property was set or updated)
For a full list of default properties available to Customer, please email to support@mstage.io.
Additional detail regarding what information Customer may send to mStage can be found in the terms of the Agreement.
Categories of Data Subjects
Users of the Customers web and mobile applications.
Processing Activities
The provision of Application Services by mStage to Customer.
×
Privacy Policy
Last Updated: 27th August 2018

APPLICATION OF THIS STATEMENT
Users of mStage Pte. Ltd. and its subsidiaries and affiliated companies (“mStage”, “we”, “our”, and “us”) trust us when they come to our website or use our services. This privacy policy is to further that trust by being transparent with our privacy practices regarding personal information (as defined below) that we collect, use, share and secure from: (i) visitors to https://mstage.io (the “Site”); (ii) users who register to use our online, web-based platform for analytics services (the “Services” and such users, the “Customers”); and (iii) users of our mobile applications (“Application(s)”).

This privacy policy is not intended to discuss the collection or use of personal information by a Customer’s use of the Services and does not apply to third-party websites, applications, or services that display or link to different privacy policies.  Because a Customer’s collection or use of personal information is specific to their use and implementation of the Services, please consult a Customer’s privacy policy or the written contract between a Customer and mStage for the Services for more information.  For additional detail, please see the Analytics Platform Activities section below.

If you have questions or complaints regarding this privacy policy or our privacy practices, please contact us at legal@mstage.io.


INFORMATION WE COLLECT
We collect information, including personal information, in various ways when you use our Site, Applications and Services. As used in this policy, “personal information” means any information which, either alone or in combination with other information, identifies you as an individual, such as your name, mailing address, and email address.


Information You Provide Us
We collect information, including personal information, you provide us voluntarily. For example:
When you enter in your first and last name, email address, and password when you create an account to access the Services (“Account”) or otherwise enter similar information into forms or surveys on our Site or Applications.
When you enter information using your Account, including postal address, phone number, fax number, company name and credit card payment information.
If you tell us where you are (e.g., by allowing your mobile device to send us your location), we may store and use that information for internal analytics purposes.


Information Collected Via Technology
We automatically collect certain information via technology:

IP Address and Browser Information. When you visit our Site or use our Applications, some information is automatically collected. This may include information such as the operating system (“OS”) running on your device, internet protocol address (“IP Address”) (which may be used to obtain your geolocation), access times, browser type, language settings of the OS, and the website you visited before our Site. We also collect information about how you use mStage’s Site, Applications and Services, including the elements you have interacted with, metadata and other details about these elements, clicks, change states and other user actions.

Pixel Tags. In addition, we use “pixel tags” (also referred to as clear gifs, web beacons, or web bugs). Pixel tags are tiny graphic images with a unique identifier, similar in function to cookies (as noted below), that are used to track online movements of web users. In contrast to cookies, which are stored on a user’s computer hard drive, pixel tags are embedded in web pages. Pixel tags also allow us to send email messages and determine whether those emails have been opened, to ensure that we are sending only messages that are of interest to our Customers. We may use this information to reduce or eliminate messages sent to a user. We do not tie the information gathered by pixel tags to our users’ personal information.

Browser Local Storage: We also store data locally on your device to enhance the user experience on our Site. For example, browser local storage allows us to save the state of your current page so that when you return at a later time or refresh the browser, the page will remain the same. We may also use browser local storage to: (i) save a list of items the user last used on the Site or Services (such as events and properties the user selected) so we can display “recently viewed items”; or (ii) marking once a user has seen a tutorial, video, tooltip or onboarding flow so that the user only sees the content one time.

Mobile Services. We may also collect information from your mobile device, such as but not exclusively the first time the Application is opened and the type of device that is being used,  if you have downloaded our Applications. This information is generally used to help us deliver the most relevant information to you and improve our Services and analytics platform. Examples of information that may be collected and used include how you use the Applications and information about the type of device you use. In addition, in the event our Applications crash on your mobile device, we will receive information about your mobile device model and OS version, which allows us to identify and fix bugs and otherwise improve the performance of our Applications.


Access and Control of the Information We Collect
We recognize an individual’s right to control the type of personal information that is collected about them. Our Customers can view, edit, or delete their personal information at any time. mStage retains your personal information while you are a Customer and will delete your personal information upon request. Customers may also send requests for access to your personal information by emailing support@mstage.io. mStage will respond to any request to delete Customer personal information. As discussed in the introduction, this privacy policy does not apply to the end-users tracked by our Customers. If you are a customer of a mStage Customer, please contact that mStage Customer for access to your personal information.


HOW WE USE INFORMATION WE COLLECT
In general, we use the information we collect primarily to provide, maintain, protect, and improve our current products and to develop new ones.  This may include collection to:
Facilitate the creation of and securing of your Account on our network;
Identify you as a user in our Services;
Improve our Services, Applications, Site and how we operate our business;
Understand and enhance your experience using our Site, products and Services;
Provide and deliver products and services you request;
Respond to your comments or questions and for our Support team to provide service;
Send you related information, including confirmations, invoices, technical notices, updates, security alerts and support and administrative messages;
Communicate with you about promotions, upcoming events and news about products and services offered by mStage and our selected partners, and for other marketing purposes of mStage;
Link or combine it with other information we get from third parties, to help understand your needs and provide you with better service; and
Protect, investigate and deter against fraudulent, unauthorized or illegal activity.


User Feedback
We often receive feedback and comments about our Services from users  of our Services. If we choose to use your feedback on the Site we will request permission to include names of individuals. We may also include a profile picture along with your feedback.


Creation of Anonymous Data
We may create anonymous data records from personal information by excluding information (such as your name) that makes the data personally identifiable to you. We use this anonymous data to analyze request and usage patterns so that we may enhance the content of our Services and improve Applications and Site navigation. We reserve the right to use anonymous data for any purpose and disclose anonymous data to third parties in our sole discretion.


Profiling
When you interact with our Site by completing a form (such as a request for us to contact you, request for information on pricing, or downloading content) we will collect your personal information and analyze your information to build individual profiles. We use third party tools to help us build the profile by providing firmographics: company size and industry for example. These profiles will be used to help us predict future interest in our Services. The profiling is based on your activity on our Site such as what you are reading or downloading and is updated in real-time based on your activity on the Site.


Sharing of Information
We do not share your personal information with third parties without your consent other than:

Third Party Service Providers. With third parties who work on our behalf, provided that such third parties subscribe to the Principles (as defined below), have entered into an applicable data processing agreement, or provide at least the same level of privacy protection as required by the Principles or other applicable privacy regulations to offer the Services. These companies are authorized to use your personal information only as necessary to provide these services to you. These services may include providing cloud computing infrastructure, website crash reporting, and providing customer support or account administration. If you would like to see the list of third parties with whom mStage currently shares your information, you may request a copy of the list by emailing us at legal@mstage.io;

Lawful Requests. To comply with laws or to respond to lawful requests and legal process, provided that mStage will endeavor to notify you if mStage has received a lawful request for your information;

Protection of Rights and Property. To protect the rights and property of mStage, our agents, customers and others including to enforce our agreements and policies;

Emergency. In an emergency, including to protect the personal safety of any person; and

Corporate Restructuring. For the purposes of a business deal (or negotiation of a business deal) involving sale or transfer of all or a part of our business or assets (business deals may include, for example, any merger, financing, acquisition, divestiture or dissolution transaction or proceeding). In the event of an insolvency, bankruptcy, or receivership, personal information may also be transferred as a business asset. If another company acquires our company, business or assets, that company will possess the personal information collected by us and will assume the rights and obligations regarding your personal information as described in this policy.


USE OF COOKIES
Cookies are small text files placed on an individual’s computer by sites that the individual has visited. They are used to make websites work more efficiently and effectively and help us improve our Site, our marketing activities and your experience. Cookies may also provide information to the owner of a website about its users. The text in a cookie often consists of a string of numbers and letters that uniquely identifies your computer, but it can contain other information as well. Specifically, we use cookies to see which areas and features are popular and to count visits to our Site. Most web browsers are set to accept cookies by default. If you prefer, you can choose to set your browser to remove cookies or to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Site and could remove cookies used to opt-out of tracking for the Services.
mStage uses cookies and similar technologies for several purposes, including:

Sign-In and Authentication. When you sign into the Site using your username and password we store an encrypted cookie on your device. This cookie allows you to move from page to page within the Site without having to sign in again on each page. You can also save your sign-in information so you do not have to sign in each time you return to the site.

Performance. mStage uses cookies for load balancing to help ensure that websites remain up and running.

Social Media. Portions of our Site include social media cookies or widgets, including those that enable users who are logged in to the social media service to share content via that service.

Storing Information for Purchases on the Site. When you seek to purchase one of our Services plans, we store the data in a cookie to remember the products and information you have added for purchase.

Opt-Out Cookie. When you opt-out of tracking on the Site, mStage will store a cookie that will block other cookies from being stored.

Third Party Cookies
In addition to the cookies listed above, third parties may also set cookies when you visit the Site. In some cases, that is because we have hired the third party to provide services on our behalf, such as payment processing for credit card billing. In other cases, it is because our web pages contain content or ads from third parties, such as videos, news content or ads delivered by other ad networks. Because your browser connects to those third parties’ web servers to retrieve that content, those third parties are able to set or read their own cookies on your device and may collect information about your online activities across websites or online services. To control cookies from those third parties, visit their sites.


ANALYTICS PLATFORM ACTIVITIES
With respect to our Services, mStage collects information under the direction of its Customers (the data controller), and has no direct relationship with the individuals whose personal information it processes. The processing of data sent from our Customers is governed by our Terms of Use, Data Processing Addendum or any other agreement agreed to and signed by mStage with our Customers. If you are a customer of one of our Customers and would like more information on their use of your data,  please contact the Customer that you interact with directly.

mStage acknowledges that you have the right to access your personal information. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his or her query to the mStage Customer (the data controller) who will then provide instructions to mStage, if necessary.
We will retain personal information pursuant to our retention policy and will retain this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.


PERSONAL INFORMATION SECURITY
mStage maintains commercially reasonable administrative, technical, and physical safeguards to help protect your personal information in an effort to prevent loss, misuse, and unauthorized access, disclosure, alteration and destruction. However, no transmission over the internet is 100% secure. We encourage you to protect your usernames and passwords to help prevent anyone from accessing or abusing your accounts and services, including not using the same passwords for the Services that you use with other accounts.

Children
We do not intentionally gather personal information from visitors who are under the age of 13. If you are under the age of 13, you are not permitted to submit any personal information to us. If we learn that a child under 13 submits personal information to mStage we will delete the information as soon as possible. If you believe that we might have any personal information from a child under 13, please contact us at: legal@mstage.io.


YOUR INFORMATION CHOICES AND CHANGES
In addition to the choices outlined in other parts of this policy, you also have control over the following:

Email Communications. You may opt out of receiving promotional or marketing emails from mStage by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as emails about your mStage projects or our ongoing business relationship. If you are a European Union (“EU”)  resident, you will not receive marketing emails from mStage until you have agreed to opt-in to receipt of those emails.

Applications. You can stop all collection of information by an Application(s) by uninstalling the Application(s). You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.

Do Not Track Signals. Some web browsers may transmit signals instructing websites and other online services to not track information. There is no standard that governs what, if anything, websites should do if they receive these signals. mStage currently does not respond to such browser signals or similar mechanisms instructing not to track information. If and when a standard is established, we may revise our position on responding to these signals. Third parties may collect personal information about your online activities over time and across sites when you visit our Site or use the mStage Service.

Social Media Widgets. As noted above, our website may include social media features, such as the Facebook and LinkedIn button or interactive mini-programs that run on our website. These features may collect your IP address, which page you are visiting on our website, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy policy of the third party providing it.


CHANGES TO THIS STATEMENT
mStage may change this policy from time to time. If we make any changes to this policy, we will change the “Last Updated” date above. If we make any material changes we will notify you by email (sent to the email address specified on your Account) or by means of a notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices. You agree that your continued use of our Site, Applications or Services after such changes have been published to our policy will constitute your acceptance of such revised policy.


LEGAL INFORMATION AND HOW TO CONTACT US
Data Protection Officer (“DPO”)
mStage is headquartered in Singapore. If you are a resident of the EU and have questions about the collection of your personal information, our DPO can assist you. You may contact our DPO at legal@mstage.io.

mStage’s Compliance Team and Dispute Resolution
In compliance with the Principles, mStage commits to resolve any complaints about your privacy and our collection, use, or disclosure of your personal information. If you have any inquiries or complaints regarding this policy, you should first contact mStage at legal@mstage.io.

Under certain conditions, more fully described at http://www.mediation.com.sg, you may be entitled to invoke binding arbitration when other dispute resolution procedures have been exhausted. In addition, the Personal Data Protection Commission is the statutory body that has jurisdiction to hear any claims against mStage regarding possible unfair or deceptive practices and violations of laws or regulations governing privacy.